Eshop order
In the case of eshop orders, you only provide us with the necessary information to be able to handle your order: name and surname, email, phone number, billing and delivery address, or name and address of your company and company ID. We will use it for billing and share it with certified and reliable transport company. We are obliged to archive the invoices for 10 years, ensuring that the documents are properly documented according to the stipulated regulation.
User’s account
When creating your eshop order, you have the opportunity to create a user’s account directly in your shopping cart. Thanks to it, you can access all your orders and invoices, which can be useful when exchanging goods or claiming. We are also currently preparing a loyalty program for regular customers, which will count every registered purchase. So why not collect points already now?
By confirming your registration, you agree to store all of the information you fill in on our server. However, it will only be for the time you are interested in shopping with us – if your account is inactive for more than 5 years, we will delete it and leave only the invoices. You can update, edit or delete it at any time.
Sign up for a newsletter
If you give us permission to send newsletters to your email, we will reward you once in a while with special offers in form of great discounts for Lucie Jindrák Skřivánková products. You can subscribe to our newsletter at the last step of your order or through a sign up form in the footer of our website. In the latter case, we only register your email address and your language preference.
Current Act 480/2004 Coll. on Privacy Policy entitles us to send you, to an appropriate extent, the offers and information relating to your previously ordered goods.
Do not be afraid, however, that we would overwhelm you with emails. Through newsletter, we will only occasionally let you know about new models in the collection and special offers (up to 12 times a year in total). We use a verified Ecomail to send these emails. We will keep your email contact for 5 years, and if you don’t want to receive the emails after that, we will delete it. You can opt-out at any time, either by yourself via the link in any newsletter footer, or as shown below.
Deleting your data and other rights
Under GDPR, you have the right to verify which your data we collect and how we work with them. You can also edit them at any time or completely delete them from our system. You may also at any time revoke your consent to the newsletter. Deleting from both databases can be done by sending an email request to lu@lucieskrivankova.com. We will take care of it within 10 days.
If you have any doubts or concerns regarding the processing of your information, please do not hesitate to contact us, we will try to explain it to you.
Security
We consider your personal data to be confidential and we do our best to store it safely and not to require more than we really need. None of your data leaves our system, except for the eventual transmission of the above-mentioned Heureka, shipping companies, accountant, and payment, monitoring, or distribution softwares. We care about our satisfied customers, so we only work with reliable partners who provide a full security guarantee.
We have our own virtual server and we use HTTPS security SSL certificates. Of course, we use cookies on the website, primarily to speed up loading of individual pages and to increase your comfort while shopping online.
Lucie Jindrák Skřivánková
Na Šafránce 2
101 00 Prague 10
Czech Republic
+420 724 80 25 25
lu@lucieskrivankova.com
© 2024 Lucie Jindrák Skřivánková
© 2024 Lucie Jindrák Skřivánková